Privacy Policy

In this policy, WEBDIGITA, "we", "us", and "our" represent Webdigita Limited. "User" and "visitor" refer to you.

At Webdigita, we are committed to protecting your personal data while you visit our website. This privacy policy explains when, why, and what data we collect from our visitors, how we use this data, and how we protect it. Your personal and sensitive data will not be shared with third parties without your consent.

This policy may be updated at any time, so please check this page regularly. This policy is effective from the 28th of November 2024.

By using our website, you agree to the conditions outlined in this policy. If you have any queries related to your personal data or our privacy practices, please email us at info@webdigita.com

What Do We Do With the Data We Gather

We may collect the following data from users through our contact forms:

Full name
Company name
Company website URL
Email address
Phone number
Message
Project Requirements
IP Address

We will not collect more information than we need to fulfill our purposes and will not keep it longer than necessary.

When Do We Collect the Data

We collect data when you submit it through our contact forms, live chat and chat bots.

What Do We Do With Your Personal Data

We may use your personal data submitted through our website for the following purposes:

Administering our website and internal business purposes
Personalising our website for you
Providing you with the information about our services that you request
Communicating with you regarding the services you’ve requested and responding to your questions and comments
Sending you email notifications that you have specifically requested
Sending you our email newsletter, if we have your consent (you can inform us at any time if you no longer require the newsletter)
Providing third parties with statistical information about website usage (these third parties will not be able to identify any individual user from the information provided)
Verifying compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website’s private messaging service)
Keeping our website safe, secure, and preventing fraud or illegal activities

Personal Data Shared with Third Parties

We may share your data with:

Companies within the Webdigita group
Law enforcement or fraud prevention agencies if we believe the supplied data may violate a law
Professional service providers, such as IT providers, professional advisers, or subcontractors as reasonably necessary for the purposes set out in this policy

Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

Consent: When you have given us explicit consent to process your data for specific purposes.
Contract: When processing your data is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Legitimate Interests: When processing is necessary for our legitimate interests or the legitimate interests of a third party, provided these interests do not override your rights and freedoms.

Our website includes hyperlinks to, and details of, third-party websites. We have no control over third parties and are not responsible for the content on their website or how they manage your data. Please refer to their privacy policies for more information.

We may share your data in such circumstances: In order to establish, exercise, or defend our legal rights and in connection with any ongoing or prospective legal proceedings

International Data Transfers

Data that we collect may be stored, processed in, and transferred between any of the countries in which we operate, which may not have data protection laws equivalent to those in the European Economic Area.

How Long We Retain Your Personal Data

We store your personal data until we have successfully satisfied your contact request. Webdigita’s general retention policy is to retain data for up to 6 years from the last time you contacted us.

Secure Data Protection

In order to prevent unauthorized access or disclosure, we have put technical and operational processes in place to keep your data safe. Webdigita also uses SSL encryption to transmit information from end users to our hosted servers.

Data Breach

Webdigita will report any data breach of this website, systems, and/or database to the ICO and relevant individuals potentially affected within 72 hours of the breach notification.

Your Rights to Your Personal Data

You have several rights in relation to your personal data and our use of it. If you would like to make a request for any of the following rights, you can email us at info@webdigita.co.uk. Below is a summary of your rights according to our interpretation of the GDPR:

The right to be informed: Our privacy policy and website terms at the time of capturing your personal data disclose how we are using your personal data.
The right to access: You have the right to access the personal data we process and other information such as the purpose of processing, who your data has been or will be disclosed to, etc. In most cases, this is free of charge; however, there may be some charges if the request is excessive and made numerous times.
The right to rectification: You can ask for the rectification of your personal data if you believe the data in our possession is inaccurate.
The right to removal: We are obligated to remove your personal data from our records without undue delay if you request its removal. If it’s not possible for us to remove your personal data or we need to retain it, we will inform you why we cannot process your request.
The right to data portability: You can request a copy of your personal data in a machine-readable format and have the right to transmit the data to another controller.
The right to restrict or object to processing: You have the right to block or suppress the processing of your personal data or withdraw your consent.

Protecting Your Data

We are aware of the requirement to ensure your data is protected against accidental loss or disclosure, destruction, and abuse. We have implemented processes to guard against such risks.

Retention Periods

We only keep your data for as long as we need it. For unsuccessful candidates, this is typically one year.

If your application is not successful and we have not sought consent, or you have not provided consent upon our request to keep your data for future suitable job vacancies, we will keep your data for six months once the recruitment exercise ends.

If we have sought your consent to keep your data on file for future job vacancies, and you have provided consent, we will keep your data for nine months once the recruitment exercise ends. At the end of this period, we will delete or destroy your data unless you have already withdrawn your consent, in which case it will be deleted or destroyed upon your withdrawal of consent.

Where you have provided consent to our use of your data, you also have the right to withdraw that consent at any time. This means that we will stop processing your data, and there will be no consequences for withdrawing consent.

If your application is successful, your data will be kept and transferred to the systems we administer for employees. We have a separate privacy notice for employees, which will be provided to you.

Your Rights

You have the unrestricted right to withdraw consent that you have previously provided to our processing of your data at any time. Withdrawing your consent means that we will stop processing the data that you had previously given us consent to use. There will be no consequences for withdrawing your consent. However, in some cases, we may continue to use the data if we have a legitimate reason for doing so.

Consent

You have the right to withdraw your consent for us to use your personal data at any time. To withdraw your consent, please email info@webdigita.com