AI Consulting Services For Enterprise Platforms
Consultative AI strategy consulting for ecommerce, B2B portals, corporate websites, enterprise websites, customer-facing portals, CRM and ERP.
30-minute free consultation, clear next steps, scope direction
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AI Readiness Assessment
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Use Case Discovery
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AI Roadmap Planning
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Conversational AI
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Personalisation
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Predictive Analytics
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CRM & ERP Enablement
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Data Foundations
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MLOps & Monitoring
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Governance & Compliance
- Senior-led AI consulting and delivery guidance
- UK-wide support for enterprise teams
- Phased roadmap, pilot, rollout approach
- Practical use cases tied to business value
Trusted By Growing Businesses & Enterprise Teams
As an AI consulting firm, we help teams turn ideas into governed pilots and rollout-ready plans across portals, CRM, ERP, and enterprise websites.
When AI ambition outpaces delivery reality
Many teams can see where AI could help, but struggle to turn it into a safe, usable workflow. Data sits in silos, ownership is unclear, and integrations feel risky across portals, CRM, ERP, and web systems.
AI becomes a strong investment when you need repeatable outcomes: faster support, cleaner operations, better forecasting, or more personalised journeys - without disrupting what already works.
Use Cases
- Customer support volume is rising and response quality varies
- Teams spend time searching for answers across systems
- Demand planning and forecasting needs better signals
- Sales and service teams want smarter CRM workflows
- Portals need personalisation and self-service at scale
- Leadership needs clearer governance for AI decisions
Use cases, data gaps, next steps
AI capabilities we plan and enable
We help UK teams design AI initiatives that fit real operations and real systems. Our ai consultants focus on what is feasible, governed, and measurable - not demos that never reach users.
AI Discovery & Roadmapping
Use case workshops, prioritisation, business case framing, and a phased plan that aligns stakeholders and delivery teams.
Customer-Facing AI for Portals & Websites
Search, recommendations, and assistant experiences integrated into corporate and enterprise websites, B2B portals, and customer-facing business portals.
AI Enablement for CRM & ERP
Workflow assistance, classification, summarisation, and decision support embedded into everyday tools - with clear permissions and auditability.
MLOps, Monitoring & Governance
Deployment approach, monitoring, evaluation, and governance patterns so pilots can scale safely and stay reliable over time.
Roadmap first, then pilot build
Our Work
Clarity first. Delivery-ready plans.
We support AI initiatives across ecommerce, portals, and enterprise platforms with discovery, architecture guidance, and rollout planning.
What you get from our AI consulting services
AI advisory that stays grounded in your systems, data, and operating model.
- Use case discovery and prioritisation
- AI roadmap and phased delivery plan
- Data readiness assessment
- Integration mapping across CRM and ERP
- Model selection and vendor evaluation
- Architecture guidance for deployment
- Conversational AI experience design
- Chatbot training data approach
- Knowledge base and search enhancement
- Personalisation strategy for portals
- Forecasting and predictive modelling plan
- Content and product classification approach
- Security, permissions, and access controls
- Evaluation metrics and success criteria
- Human-in-the-loop review workflows
- Governance and approval process design
- Monitoring and drift management plan
- Change management and enablement
- Support model and ongoing iteration
- Documentation for delivery teams
- Implementation handover and next actions
Our Process
From clarity to rollout-ready execution
Discovery, Use Cases & Goals
Align on what AI should improve, and where it will live.
We run focused workshops to define priority workflows, success measures, constraints, and stakeholders. This keeps the work outcome-led and avoids building disconnected prototypes.
- Use case shortlisting and prioritisation
- Success criteria and evaluation plan
- System landscape and integration touchpoints
- Delivery scope and phasing options
30-minute call, scope + next steps
Data, Access & Architecture
Make the plan executable across portals, CRM, and ERP.
We assess data sources, permissions, and deployment options so the roadmap fits your security model and operating constraints. This is where feasibility becomes clear.
- Data readiness and ownership mapping
- Access control and audit requirements
- Deployment option review (build vs buy)
- Integration plan and dependencies
30-minute call, approach + actions
Pilot, Validation & Delivery
Prove value quickly with controlled rollout.
We define the pilot scope, acceptance criteria, and operating model. The goal is a working capability that integrates cleanly, with monitoring and feedback loops from day one.
- Pilot scope and rollout boundaries
- Testing and evaluation metrics
- Human review workflows where needed
- Monitoring and support expectations
30-minute call, pilot + milestones
Rollout, Governance & Optimisation
Scale safely with clear ownership and iteration.
We help you move from pilot to programme with governance, training, and measurable iteration. This keeps AI reliable as data, users, and workflows evolve.
- Governance and approval checkpoints
- Enablement for teams and stakeholders
- Performance monitoring and drift checks
- Backlog for continuous improvement
30-minute call, cadence + governance
Our Partners & Recognitions
Industry partners and independent recognition
Our Engagement Models
Choose the right engagement for your AI stage
AI Discovery Sprint
Fixed scope, fast clarity
Ideal when you need a grounded plan. We define use cases, data needs, risks, and a phased roadmap your team can execute.
- Workshop-led discovery
- Prioritised use cases
- Architecture approach
- Roadmap + next actions
Pilot Build
Build, validate, and learn
Best for a first AI capability in a portal, CRM workflow, or support journey. We keep scope controlled and outcomes measurable.
- Agile delivery cadence
- Evaluation criteria agreed
- Integration-first build
- Rollout-ready handover
Dedicated Development Team
Programme support and iteration
For teams scaling AI across multiple journeys. We provide a steady cadence, governance support, and continuous optimisation.
- Cross-functional team
- Clear delivery rhythm
- Backlog and prioritisation
- Monitoring and iteration
Senior Advisory
For leadership decisions and architecture confidence. Ideal when you need decision support, governance design, or complex platform integration guidance.
Get Your AI Delivery Roadmap
Bring your top 3 workflows and current stack. We will map feasible AI use cases, data needs, phased steps, and next actions to keep delivery predictable.
Get my roadmap30-minute call, roadmap + actions
What clients say about Webdigita
Long-term partnerships built on clarity, quality, and consistent delivery.
Frequently Asked Questions
Know more about our AI Consulting Services
What does an AI consulting engagement typically include?
How do you choose the right AI use cases for ecommerce or portals?
Do we need perfect data before starting AI?
Can AI be integrated into our CRM and ERP without disrupting users?
Build vs buy: should we use an off-the-shelf AI tool or custom build?
How do you handle security, privacy, and compliance for AI?
What is a realistic timeline to go from idea to a pilot
How do we measure whether an AI pilot is successful?
Can you help with conversational AI and chatbots?
Who needs to be involved internally to make AI successful?
What happens after the roadmap is delivered?
Can you work with our existing vendors and internal teams?
Want to sense-check your AI roadmap?
Share your goals and constraints. You will leave with priority use cases, a phased delivery approach, and clear next steps for your team.
Get a free consultationAI Consulting for Roadmaps You Can Execute
Speak with our specialists.
Get clarity on scope, budget range, and next steps.
Ideal if you're planning a pilot or rollout in the next 60-90 days.
What happens after you get in touch
- 1An expert contacts you after having analysed your requirements;
- 2If needed, we sign an NDA to ensure the highest privacy level;
- 3We submit a comprehensive project proposal with estimates, timelines, CVs, etc.
Trusted By
