Application Maintenance & Support

We provide application maintenance and application support for platforms built on PHP, Laravel, MySQL, Node.js, Vue.js, and React.js, plus Shopify, WordPress, WooCommerce, Webflow, and Magento. We keep things stable, secure, and improving through structured app maintenance and support with a predictable cadence.

Speak to an expert

30-minute consultation, scope direction, next steps

  • PHP and Laravel maintenancePHP & Laravel Maintenance
  • MySQL performance and optimisationMySQL Performance
  • Node.js application supportNode.js Support
  • Vue.js and React.js supportVue.js & React.js Support
  • WordPress and WooCommerce maintenanceWordPress & WooCommerce
  • Shopify store maintenanceShopify Maintenance
  • Webflow website maintenanceWebflow Maintenance
  • Magento maintenance and supportMagento Maintenance
  • NGINX and Apache server supportNGINX & Apache
  • Security patching and dependency upgradesSecurity & Upgrades
  • Monitoring and incident responseMonitoring & Incidents
  • Release and QA cadenceRelease & QA Cadence
  • 100+ production-grade software builds
  • 11+ years of delivery experience
  • 4 stage delivery software model
  • 5+ year average client partnerships

Trusted By Growing Businesses & Enterprise Teams

We maintain and support production applications and CMS platforms on a defined stack so teams protect uptime and keep shipping safely.

When your application becomes hard to change

Most platforms do not fail in one big moment. They slowly become fragile: quick fixes stack up, releases become risky, and small changes take longer than they should.

Our application maintenance & support is deliberately stack-specific: PHP, Laravel, MySQL, Node.js, Vue.js and React.js, plus Shopify, WordPress, WooCommerce, Webflow and Magento. This keeps support consistent and avoids “generic” fixes that create more breakage later.

Common triggers

  • Recurring bugs and regressions after releases
  • Slow APIs or slow MySQL queries under real traffic
  • Outdated dependencies and patching gaps
  • Limited visibility into failures, logs, and root causes
  • Unclear ownership and thin documentation after handover
  • Site and store changes feeling risky (Shopify / WordPress / Magento)
Discuss your current setup

Clarity on scope and priorities

What we cover in ongoing application support

Support works best when it is structured: clear triage, predictable releases, and steady platform care. We combine reactive fixes with proactive hygiene so your application maintenance stays calm and measurable.

Stability & Issue Resolution

Triage, bug fixes, incident handling, and root-cause summaries for PHP/Laravel/Node apps and CMS environments.

Performance & MySQL Optimisation

Profiling, query optimisation, caching, and API tuning so the platform stays responsive as usage grows.

Security & Platform Hygiene

Dependency updates, patching, access reviews, and hardening aligned to your hosting setup (NGINX / Apache).

Release Cadence & Change Control

A release rhythm for fixes and small improvements with QA gates, change notes, and rollback planning.

Explore support options

Support scope and cadence options

What a good support partner actually handles

Coverage that keeps your platform stable, secure, and improving without constant escalations.

  • Issue triage and prioritisation
  • Bug fixes and regressions (PHP/Laravel/Node)
  • React/Vue runtime issues and build pipeline fixes
  • MySQL query profiling and optimisation
  • Monitoring setup and alert tuning
  • Incident response and comms notes
  • Root-cause analysis summaries
  • Release planning and change control
  • Regression testing and QA gates
  • Security patching and dependency updates
  • Access reviews and permission hygiene
  • Backup checks and restore drills
  • NGINX/Apache config review (as needed)
  • Shopify / WordPress / Magento update hygiene
  • WooCommerce stability and plugin conflict control
  • Documentation and handover hygiene
  • Refactoring high-risk modules
  • Small feature iterations on cadence

Our Process

A calm operating cadence for maintenance

Audit, Scope & Priorities

Get clarity on risks, effort, and the fastest stability wins.

We review your platform context and confirm stack-fit (PHP/Laravel/MySQL/Node/Vue/React or Shopify/WordPress/WooCommerce/Webflow/Magento). You get a practical priority list and a support operating approach suited to NGINX/Apache environments.

  • Stack/CMS scope confirmed (so support stays consistent)
  • Issue categories and incident patterns mapped
  • Risk list: security, performance, reliability
  • Quick wins and stabilisation sequence
  • Support model recommendation and next steps
Review priorities

30-minute call, priorities + next steps

Stabilise, Patch & Protect

Create a stable baseline for predictable releases.

We stabilise the platform on the agreed stack (PHP/Laravel/MySQL/Node/Vue/React or Shopify/WordPress/WooCommerce/Webflow/Magento) and align environment expectations for NGINX/Apache. The focus is steady operations: safe updates, clean access, and repeatable deployments so day-to-day changes stay controlled.

  • Update and dependency plan agreed
  • Access, roles and environments aligned
  • Monitoring and alerting baseline set
  • Backup and restore checks confirmed
  • Stabilisation backlog and priorities set
Review the plan

30-minute call, plan + next steps

Release, QA & Cadence

Ship fixes and improvements with confidence.

We set a simple cadence for maintenance work: what gets released when, how it is checked, and how approvals work. This keeps app maintenance and support predictable across your application and CMS surfaces, with clear QA gates and change notes.

  • Release cadence agreed (fixes vs improvements)
  • QA checklist and regression gate set
  • Rollback and recovery steps confirmed
  • Change notes and approval flow aligned
  • Reporting cadence and owners agreed
Set the cadence

30-minute call, cadence setup

Optimise, Improve & Evolve

Use maintenance time to improve speed and quality.

Once cadence is in place, we move into steady improvements: performance tuning, MySQL optimisation, refactoring high-change areas, and small iterations that keep the platform moving forward. Cloud provider does not matter; what matters is access, environments, and an agreed release shape.

  • Performance findings note and priorities
  • MySQL optimisation backlog agreed
  • Refactor plan for high-change modules
  • Automation and tooling improvements scoped
  • Quarterly health review checkpoint set
Confirm next steps

30-minute call, plan + actions

Our Partners & Recognitions

Industry partners and independent recognition

Our Engagement Models

Choose a maintenance model that fits your risk level, cadence, and internal capacity on a defined stack.

Maintenance Audit (Quick Start)

Scope direction + next steps

A short engagement to confirm stack-fit, map risks, and define the most sensible support cadence before you commit ongoing.

  • Scope direction note and priority list
  • Support coverage options and cadence choices
  • NGINX/Apache notes (as needed)
  • Deliverable-led next steps plan
Get scope direction

Stabilisation Sprint

Stability plan + milestones

Best when you need a focused maintenance push: resolve recurring incidents, patch safely, and set a reliable release baseline.

  • Stability plan with milestones and review gates
  • Backlog with acceptance criteria
  • Release readiness and QA approach
  • Handover notes and operating cadence setup
Get a stability plan

Ongoing Maintenance Retainer

Cadence + governance

Ongoing application maintenance & support with a release rhythm: fixes, monitoring, patching, and steady improvements with clear governance and reporting.

  • Support cadence and escalation path
  • Release and QA rhythm agreed
  • Monitoring and platform hygiene coverage
  • Regular reporting and priorities review
Set the cadence

Senior Advisory

Decision support for reliability, release governance, and maintenance operating model choices across PHP/Laravel/Node and CMS platforms.

Get A Personalized Maintenance Support Plan

Share your stack and top issues. We will return a prioritised maintenance plan with response options, release cadence, and quick wins for your environment.

Get scope direction

30-minute call, plan + next steps

What clients say about Webdigita

Long-term partnerships built on clarity, quality, and consistent delivery.

Frequently Asked Questions

Decision answers for application maintenance and support on our supported stack

Do you support any tech stack, or only specific platforms?

We provide application maintenance & support only for PHP, Laravel, MySQL, Node.js, Vue.js, React.js, plus Shopify, WordPress, WooCommerce, Webflow, and Magento. This matters because maintenance quality drops when providers stretch across unfamiliar stacks. You get clearer triage, faster root-cause work, and fewer risky “guess fixes”.
Yes. We start with a short audit to confirm access, environments, and failure patterns, then stabilise the highest-risk areas before introducing cadence. This matters because support transitions fail when ownership and priorities are unclear. You get a priority list, coverage options, and a next-steps plan.
Support focuses on triage and incident handling; maintenance focuses on proactive hygiene like patching, dependency management, and performance tuning. This matters because you need both to reduce risk while still shipping improvements. We define coverage clearly and agree a release rhythm.
Yes, within our CMS scope. This includes update hygiene, plugin/app conflict control, performance checks, and release discipline. This matters because many store issues come from unplanned changes and conflicting extensions. You get a controlled cadence and clear rollback planning.
Yes. We can work with applications hosted behind NGINX or Apache and align maintenance to your deployment workflow. This matters because issues are often environmental (headers, caching, rewrites, timeouts). You get environment-aware fixes and clearer incident prevention.
No. Cloud provider does not matter as long as access, environments, and deployment approach are defined. This matters because maintenance needs consistent visibility and repeatability. You get a clear operating cadence regardless of cloud.
We introduce lightweight QA gates, regression checks for critical paths, and rollback planning. This matters because repeated regressions are the main reason maintenance feels chaotic. You get a safer release process and clearer change notes.
We profile the bottlenecks, fix the highest-impact queries/APIs, and add monitoring so performance does not drift again. This matters because optimisation without measurement becomes guesswork. You get a performance findings note and an improvement backlog.
We assess change risk, patch in controlled steps, and test critical paths before release. This matters because patching can break older codebases if done blindly. You get an update plan, test approach, and release readiness steps.
The drivers are incident volume, platform complexity, release frequency, and how much proactive hygiene is needed. This matters because unclear coverage leads to unpredictable work. You get a scoped support model with priority rules and a budget range tied to coverage.

Want a clearer maintenance plan and cadence?

Share your stack/CMS and top issues. We will map priorities, propose maintenance options, and confirm next steps with a budget range.

Get scope direction

Application maintenance with stable releases

Speak with our specialists.

Get clarity on scope, budget range and next steps.

    Ideal if your platform is on PHP/Laravel/MySQL/Node/Vue/React or Shopify/WordPress/WooCommerce/Webflow/Magento and you need structured maintenance with a release cadence.

    What happens after you get in touch

    • 1An expert contacts you after analysing your requirements;
    • 2If needed, we sign an NDA to ensure the highest privacy level;
    • 3We submit a clear maintenance proposal with scope, cadence options, and a budget range.

    Trusted By

    • Phrism Solutions LTD
    • Milwaukee Boot Co.
    • Sting
    • Illumin8
    Need help? Talk to experts