eCommerce Platform Selection Made Clear

Vendor-neutral advisory to shortlist, compare, and choose a platform that fits your business model, teams, and growth plans.

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30-minute free consultation, clear next steps, scope direction

  • 100+ production-grade ecommerce builds
  • 11+ years of delivery experience
  • 4 stage delivery software model
  • 5+ year average client partnerships

Trusted By Growing Businesses & Enterprise Teams

We help teams choose the right ecommerce platform with a requirements pack, shortlist scoring, and decision-ready next steps.

When platform choice becomes a growth lever

Platform selection is not just a tech decision. It shapes how quickly you can launch new offers, how cleanly teams can operate, and how predictable your costs become as order volume grows.

We help you define what "good" looks like for your business, then compare platforms against real requirements. The outcome is a shortlist you can stand behind and a practical path to implementation.

Use Cases

  • You are planning a replatform and need a clear shortlist
  • B2B and B2C requirements are pulling you in different directions
  • Integrations with ERP, PIM, OMS, or CRM are critical
  • Checkout, merchandising, and content workflows must stay simple
  • You need confidence in scalability, security, and compliance
  • You want a clear view of cost, effort, and vendor risk
Discuss your current setup

Clear shortlist and next steps

What we evaluate during platform selection

A good platform fit balances commercial goals, team capability, and technical reality. We structure selection around what will matter after launch: speed of change, operational load, integration complexity, and long-term cost.

Business Model and Journeys

Product types, pricing rules, promotions, subscriptions, B2B workflows, and the customer journeys that drive revenue.

Feature and Process Requirements

Catalogue, search, checkout, content, returns, customer service, and the internal workflows your team relies on day to day.

Technical Fit and Integrations

APIs, data flows, identity, ERP/PIM/OMS links, and the architecture needed for performance, security, and extensibility.

Commercial and Risk View

Licensing models, vendor constraints, support expectations, upgrade paths, and the migration effort required to get live safely.

Explore evaluation criteria

Vendor-neutral scoring approach

What you get from our selection engagement

Decision-ready outputs that help you choose, align teams, and move into build with confidence.

  • Requirements workshop and priorities
  • Success criteria and decision guardrails
  • Current stack and constraints review
  • Longlist creation and initial screening
  • Shortlist scoring matrix
  • Fit-gap analysis by capability
  • Integration map and data flows
  • Migration and cutover considerations
  • SEO and performance checkpoints
  • Security and compliance checklist
  • Commercial model comparison
  • TCO inputs and assumptions pack
  • Vendor questions and demo script
  • RFP outline and evaluation rubric
  • Risk register and mitigation options
  • Phased implementation outline
  • Partner selection criteria
  • Executive recommendation summary

Our Selection Process

A structured approach to a confident platform decision

Discovery, Goals and Requirements

Align teams early around what success looks like.

We start by understanding your business model, customer journeys, and operational workflows. Together we define must-haves, constraints, and decision criteria so comparisons stay focused and useful.

  • Kick-off workshop and stakeholder inputs
  • Current platform and stack review
  • Prioritised requirements and guardrails
  • Decision criteria agreed for scoring
Sense-check scope

30-minute call, next steps and action plan

Platform, Options and Shortlist

Compare platforms against real requirements, not hype.

We build a longlist, screen it quickly, then score a shortlist using agreed criteria. The output is a clear comparison you can share across teams, with trade-offs made explicit.

  • Longlist screening and ecosystem review
  • Shortlist selection with scoring model
  • Fit-gap view by capability area
  • Commercial model comparison inputs
Review the shortlist

Clear options and next steps

Demos, Risk and Fit

Validate the shortlist with focused evidence.

We help you run vendor demos against your real use cases. We also review integration implications, migration considerations, and practical delivery risks so there are no surprises later.

  • Demo script based on key journeys
  • Vendor Q&A log and follow-ups
  • Integration and data readiness review
  • Security and compliance checkpoint
Prepare demos

Demo plan and validation checks

Decision, Plan and Handoff

Move from decision to implementation with clarity.

You get a recommendation with rationale, trade-offs, and a practical next-step plan. We can also help shape an RFP and partner brief so implementation starts on solid ground.

  • Executive recommendation summary
  • Implementation outline and priorities
  • RFP and partner brief support
  • Handoff pack for delivery teams
Confirm next steps

Decision clarity and handoff pack

Our Partners & Recognitions

Industry partners and independent recognition

clutch
google-cloud-partner
zoho-partner
shopify-parther
aws-partner

Our Engagement Models

Flexible ways to engage, from a quick review to a full selection pack.

Selection Sprint

Fixed-scope discovery and shortlist

A focused engagement to confirm requirements, build decision criteria, and produce a clear shortlist with next steps.

  • Defined scope and timeline
  • Clear deliverables and handoff
  • Weekly check-ins
  • Decision-ready shortlist
Request a quote

Phased Selection Pack

From requirements to vendor due diligence

A structured engagement that covers scoring, demos, and a final recommendation, with a handoff pack for implementation.

  • Discovery workshops
  • Shortlist scoring matrix
  • Vendor demo support
  • Implementation-ready handoff
Plan the selection

Ongoing Advisory

Governance and decision support

Ideal when selection overlaps with stakeholder alignment, procurement steps, or early implementation planning.

  • On-call architect support
  • Review vendor proposals
  • Decision log and governance
  • Support through rollout planning
Set a cadence

Senior Advisory

If you need an experienced commerce architect to validate your shortlist, assess risk, and guide a confident decision at leadership level.

Book senior advisory

Get Your Platform Selection Plan

Share your current platform, key journeys, and integration needs. We will return a shortlist, scoring approach, and next steps to decide with confidence.

Get my selection plan

30-minute call, plan + next steps

What clients say about Webdigita

Long-term partnerships built on clarity, quality, and consistent delivery.

Frequently Asked Questions

Know more about our eCommerce Platform Selection service

How do you stay vendor-neutral during eCommerce platform selection?

We start with your requirements and decision criteria, then score options against the same yardstick. If a platform cannot meet a must-have without workarounds, it is marked as a risk, not a recommendation driver.
You receive a requirements pack, a shortlist with scoring and trade-offs, a fit-gap view, and a clear next-steps plan. If needed, we also provide demo scripts and an RFP outline to support procurement.
We assess your experience goals, change frequency, content needs, and integration complexity. If headless improves speed and flexibility without adding operational load, we map a sensible architecture; if not, we recommend a simpler approach.
Yes. We review operating model, governance, extensibility, upgrade path, and delivery risk. The goal is not the most powerful option, but the one that fits your team and roadmap for the next 3 to 5 years.
We use a shared prioritisation method and decision criteria so teams align on what matters most. Trade-offs are documented openly so leadership can sign off with clarity
Yes. We map required data flows, ownership, and timing, then evaluate platform capabilities and integration patterns. This reduces surprises during implementation and migration.
We include a practical security and compliance checkpoint (including access control, audit needs, and data handling) and review hosting or SaaS constraints so risk is visible before a final decision.
We define the cost model structure and assumptions with you (licensing, transaction fees, apps, integrations, support, and delivery effort). Where figures are unknown, we capture ranges and sensitivity, rather than inventing totals.
Yes. We create a demo script based on key journeys and edge cases, and we capture outcomes in a Q&A log. This keeps demos evidence-led, not sales-led.
We can run a shortlist review engagement to test fit, highlight gaps, and confirm the best next step. This is useful if you want confidence before committing to procurement or build.
Yes. We review platform implications for SEO fundamentals and performance planning, so the choice supports discoverability and fast user journeys after launch.
Yes. We can help shape the partner brief, evaluation criteria, and handover pack so you choose an implementation team with the right capability for the selected platform.

Ready to validate your platform shortlist and next steps?

Share your goals, constraints, and current setup. We will outline options, key risks, and a clear path to a confident platform decision.

Get a free consultation

Ready for a platform shortlist you trust?

Speak with our specialists.

Get clarity on scope, budget range, and next steps.

    Ideal if you are planning a replatform or selection sprint in the next 60-90 days.

    What happens after you get in touch

    • 1An expert contacts you after reviewing your goals and context;
    • 2If needed, we sign an NDA to ensure the highest privacy level;
    • 3We share a clear plan of deliverables, timeline, and a budget range for the selection work.

    Trusted By

    • Phrism Solutions LTD
    • Milwaukee Boot Co.
    • Sting
    • Illumin8

    Get in touch

    +44(0)7771119179

    info@webdigita.com

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    Need help? Talk to experts

    Speak with our specialists

    Get clarity on scope, cost and next steps.

    • 10+ Years Experience
      Across Platforms & Industries
    • 200+ Projects Delivered
      For Startups, Scale-Ups & Enterprises
    • End-to-End Team
      From Strategy & UX to Development, Automation & Growth

    " WEBDIGITA have supported us for over 10 years and always provided an exceptional service. Mazhar & team are incredibly hard working, highly skilled and knowledgeable."

    Frank Beechinor
    CRO - Phrism Solutions LTD

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